Our Charbonneau Experience
We believe that our best creative work happens when we can see the full design picture, from beginning to end — we can collaborate closely with you to imagine one-of-a-kind visions, while also being intimately involved with the day-to-day details to make sure the design evolves into a beautiful reality. And for over two decades, we've honed our craft for this full-service experience!
This is why we’ve curated an array of services and team strengths to ensure we can provide a seamless, in-house, well-rounded interior design experience. Our hope is that you feel confident that the professional team you meet before you begin your project, will be the same one that welcomes you into your new home when it’s finished — and be your trusted guides for every single step along the way, from conceptual ideas to detailed design to execution management.
"Even though all the specifics and details will always be different for each of our clients, our goal will always be the same:
to make life better through design."
- NANCY CHARBONNEAU -
Eloquent design is our way of talking about the work we do and in a way that brings across our dedication to grace & ease in our style.
Eloquence is embodied in our complete dedication to giving concierge service, and going above and beyond with how we create, connect, and converse.
In eloquent design, both what we design and how we design are equally important. All of our elements and experiences come together and contribute to an overall feeling that our home is wrapping its arms around us, almost saying: “rest here, relax here, reinvigorate here” and makes us never want to leave.
A comprehensive approach to full service.
Thorough onboarding process with detailed proposals & timelines
Fully-stocked Resource Library with samples to see and feel in our Studio
Full-service project and execution management
Complete communication with partners and tradespeople
White-glove ordering, procurement, and installation services
In-studio workroom and Seamstress for custom textile consultations
One-on-one custom hardware consultations
A handpicked "pod" of professionals dedicated to your project
20+ years of our professional relationships and to-the-trade resources
"Nancy will help you create a room, space, or entire house you LOVE. And it will be what YOU Love. She will help you find all the right elements to create a space that makes you smile. She listens to your wants and needs — I would never use anyone else!"
dedicated to your project.
When we begin a project, we begin with extensive questions. Our goal is to get to the heart of not only the project’s scope, but our clients’ hopes, dreams, personalities, schedule, and more.
Armed with this information, we create a unique project team to fill what the project (and our client) needs — we call these our "pods".
We hand-select our pods for every single project, and the size and make-up of our pods is truly unique to every single project. Each pod member has specific roles and responsibilities throughout the project to ensure a well-rounded, harmonious experience as we move from phase-to-phase.
Our pods' dedicated expertise, professionalism, and collaboration is vital to how we design — and it's ultimately our clients who benefit the most from this!
Boutique Commercial Design
Concierge Care + Services
Studio C by Charbonneau Interiors
Full Service Interior Design
New Build & Construction Design
Renovation & Remodel Design
Custom Furnishings & Decor
Luxury Textiles & Drapery
Press & Awards
Best of The Woodlands, 2021
HGTV Designer of the Year finalist, 2020
Houston Chronicle, 2020 + 2019
Better Homes & Gardens, 2020
MyDomaine, 2021 + 2020
Process with purpose.
At the beginning of each project, we craft a clear roadmap of where we're going. We believe that organization in the beginning makes for a successful, on-time project in the end — for everyone involved!
detailed scope proposals
questionnaires and preference surveys
meeting calendars for each phase
pre-set meeting agendas
intention and energy setting
guiding concept statements
dedicated feedback forms and revisions
... and more!
work with intention, not haste
communicate with clarity, not based on assumptions
create a completely custom experience, not one-size-fits-all
foster mutual trust and confidence
Designing where you live or work is an incredibly personal investment, and our processes ensure that we’re making the most of it. We truly believe we are here to design for a better life — your life!
"Nancy and her team are amazing! I have turned to her for her interior design expertise for both traditional spaces in my home and for a modern, downtown high-rise space. She will give you a space that you love! I wouldn't use anyone else and I highly recommend Nancy and her entire team at Charbonneau Interiors!"
Part I: Project InquiryEvery connection begins with a conversation — or in our case, our Project Inquiry Form! This is the best way to get in touch with our team. We'll ask for a general overview about your project details and intentions — a link to an inspiration Pinterest or Houzz board is great, too! Once submitted, our team will take about 3-5 business days to thoughtfully and thoroughly review your inquiry. This time is used to look through your details, coordinate with our design team's availability, and take a careful look at our project queue and calendar. Once we've confirmed our our availability and compatibility, we'll reach out to schedule our initial inquiry Zoom call.
Part II: Virtual ConsultationOur Planning Services begin with a Virtual Consultation with our Certified Kitchen & Bath Designer (CKBD), Rachelle Starr. During this Zoom meeting or phone call, Rachelle will discuss design direction, necessary measurements, and explanation of the design and construction process.
Part III: Our Design ProcessAfter our initial meeting, we get to work! Our professional Certified Kitchen & Bath Designer (CKBD) will craft a variety of design documents for your review, including: Guiding Vibe Board & Statement Floor plans, Demo and Framing Plans, and Elevation Two three-dimensional views of kitchen in grayscale Concepts for selections and appliances Throughout the design process, our Designer will utilize secure communication platforms to ensure all the details are taken care of.
Part IV: Design Review & RevisionsOnce our team has prepared your designs, we'll schedule a Zoom meeting to present everything to you. This meeting includes: Review of client feedback Up to 2 variations with up to 2 revisions Cabinet concepts and explanation Review of concepts for backsplash, countertops, & flooring Review of appliance recommendations during design presentation Once everything is reviewed and approved, we'll email over a compiled PDF of everything we've prepared, all nicely packaged and ready to be sent to a contractor of your choice to execute.
Part V: Your Project Is Bid-Ready!Once everything is reviewed and approved, you walk away with a complete design document package in PDF format, ready for contractors or builders to take, procure, and bid. This document will be in digital format, and be a complete resource for you to execute your project in your schedule, on your timeline.